When is it time to integrate?
There are obvious signs. Such as a drop in employee productivity. Or customers who have more negative responses than positive. Or technology that spends more time down and in the hands of tech professionals rather than up and running.
But what about with your systems? Sometimes it’s less obvious. We can be unaware when it’s time to integrate BPM systems because we’ve grown accustomed to two things: how we manage tasks and how we use our systems.
Here’s what to look out for:
1. Teams are still at the mercy of paper trails
Paper trails are a bane.
During the beginning of a company, when the teams are small and department roles fall on less than a handful of people, it’s not too bad. Tasks may be written down. Invoices may be printed to deliver to customers. And with everyone in the same space 8+ hours a day, it’s easy to keep track of the paper trail.
But when the company grows, paper trails are not the responsible choice. Losing track of it is easy. It’s even easier to mishandle, leading to complications and issues that affect day-to-day productivity. And it’s frustrating to use when your now medium-size team are shuffling endless amounts of papers all over departments.
As the business evolves, so must your processes. Meaning, how you accomplish tasks to reach objectives must adjust to meet the needs of employees, leadership, and customers. As technology advances — and it always is — a company must keep pace. And paper trails are archaic.
BPM integration often provide cloud and mobile support. Allowing information to be accessible on desktops, mobile, and other commonly used devices. The information you need is available at your fingertips.
No more chasing. No more shuffling. No more waiting.
2. One system is three systems… suffocating productivity
How often are employees inputting data into a system multiple times? And why exactly must they do this?
Chances are, this system is broken down into multiple systems. The same data is inputted separately because each system needs specific data — and nothing more. But why? The workers whisper themselves.
Consider how much time this eats up. Assuming the system is in relatively good shape, and the load times only take 30 seconds, it doesn’t seem like much. But workers are doing this three times for each piece of data. And new data can be required to be put into the systems every hour, on the hour.
It’s a flawed process. It’s not optimized to help employees work efficiently. It doesn’t boost productivity. It’s not even simple because the one system is actually three.
Three ’bouts of migraines.
BPM integration aim to increase agility and efficiency, allowing for improved productivity and a reduction of errors. The system seeks out duplicate processes to eliminate them. Technology is used to streamline productivity and to ensure ease-of-use in an efficient and agile manner.
- Paper is not the way to go as the company grows. It’s a sign that new processes and management methods are necessary.
- How many systems in your company is actually several in one? Because it may be leading to excess down time, unnecessary resources, and productivity waste.